AI Automation
Automate repetitive work such as data entry, follow-ups, document handling and routine approvals, so your team can focus on higher-value tasks.
AI Solutions
AI solutions that automate work and help your business scale.
SoftDigi combines AI, automation, APIs and custom software development to build chatbots, smart workflows and AI-powered apps that solve real business problems.
- AI automation
- Chatbots & assistants
- AI API integration
What we build
AI services for practical business needs.
From a single automated task to a full AI-powered product, we build what fits your workflow.
AI Chatbots & Virtual Assistants
Website and app assistants that answer common questions, capture enquiries and hand complex conversations over to your team.
Generative AI
Draft replies, summaries, descriptions and reports with generative AI, with review steps so people stay in control of the output.
AI API Integration
Connect AI service APIs to your website, app or software with sensible key handling, usage limits and error handling.
AI-Powered Web & Mobile Apps
Build AI features such as assistants, smart search and automatic summaries into new or existing web and mobile products.
AI Business Workflow Automation
Join forms, messages, approvals and notifications into one workflow, with AI helping to classify, draft and route the work.
AI Data & Analytics
Turn business data into dashboards and reports, with AI-assisted summaries that explain what changed and why it matters.
AI Integration with Existing Systems
Add AI to the software you already use through APIs and connectors, without rebuilding everything from scratch.
Integration
Built around your data and existing systems.
Most businesses do not need to start over. We connect AI to the databases, documents and applications you already run, and deliver the result as a chatbot, an app or a dashboard your team can use every day.
Use cases
Where AI helps in day-to-day business.
Examples of what can be built. Every project is scoped around your own workflow and data.
Customer support
A chatbot that answers common questions from your own FAQs and passes complex cases to a person.
Sales & enquiries
Capture enquiries, sort them by type and urgency, and prepare draft follow-ups for your team to send.
Schools & education
Sample-paper creation workflows and messaging and notification automation, as used in SoftDigi’s School Management Solution.
E-commerce & retail
Assistants for product and order questions, and faster drafting of product descriptions and replies.
Operations & back office
Reduce manual data entry, document sorting, approvals and routine report preparation.
Management reporting
Dashboards and plain-language summaries of sales, orders or activity, so decisions start from clear numbers.
AI development process
From first idea to a working AI solution.
- 01
Discover the use case
We pick a workflow where AI can save time or reduce errors, and agree what “working well” means.
- 02
Review data & systems
We look at the data, tools and APIs involved, and decide what should and should not be shared with an AI service.
- 03
Prototype
A small working version is built first, so you can see real results before committing to the full build.
- 04
Build & integrate
We develop the app, automation or integration and connect it to your existing website, software or database.
- 05
Test & refine
We test with real examples, handle edge cases and add human review where accuracy matters.
- 06
Launch & support
We deploy, monitor how it performs and improve it as your needs change.
Related services
AI works best on a solid software foundation.
FAQs
Questions about AI solutions.
What can AI automation do for a small business?
It can take over repetitive work such as answering common questions, sorting enquiries, preparing drafts, entering data and sending reminders. We start with one workflow where the time saving is clear, then build from there.
Can you add a chatbot to my website or app?
Yes. SoftDigi builds websites and mobile apps, and an AI chatbot or virtual assistant can be added to either. The exact scope depends on the questions it should answer and the systems it needs to connect to.
Do you train your own AI models?
SoftDigi’s focus is practical AI-powered software: integrating AI service APIs, automating workflows and building the apps around them. If your requirement needs custom model training, we will tell you at the discovery stage.
Will AI work with the software we already use?
Often it can, usually through an API, a database connection or a data export. During discovery we check what your current systems allow before proposing a solution.
How is my business data handled?
We plan this before building: which data is sent to an AI service, what stays in your own systems, and who can access what. Sensitive information is kept out of AI requests wherever the design allows.
How do I get started, and what will it cost?
Send us an enquiry describing the workflow you want to improve. We will suggest a small first version and give you a scope. Timeline and cost depend on what is being built.
Start a conversation
Have a workflow AI could improve?
Tell us what your team spends time on. We will suggest a practical first version.